Shipping and Returns

 

Standard Shipping Charges

The below shipping charges apply to all our steel tubes and pipes

Area Delivery charge (inc VAT)
Standard (UK) £18 (3m lengths)
Highlands of Scotland £48.00
Isle of Wight £36.00
Isle Of Man £50.00
Channel & Scilly Isles £50.00
Scottish Isles £50.00
Northern Ireland £40.00

 

Estimated Delivery Dates

Your order should be delivered to you within 3-4 working days from when the order was made, unless there is an event outside our control. If we are unable to meet the estimated delivery date because of such an event, we will contact you with a revised estimated delivery. Deliveries are made Monday to Friday between 8.00am to 17.00pm; we are unable to offer timed deliveries. 

Returns Policy

All our goods are checked for quality before leaving our premises.

If the tubes or pipes are defective, faulty or not as described then we will be happy to either replace or refund the goods. The choice to refund or replace is at our discretion. Please contact our customer service department on sales@steeltubedirect.co.uk.

If you are a consumer rather than a business customer then you have additional rights which are fully detailed in Section 6 of our Conditions of Sale.