Privacy Policy

Steel Tube Direct respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. This website is governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website. The Steel Tube Direct website is owned by Liberty Commodities Limited.

 

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.steeltubedirect.co.uk ("our website"). This includes information provided at the time of registering to use our website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our website.
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through our website and of the fulfilment of your orders.
  • Details of your visits to our website and the resources you access.

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control that complies fully with data protection legislation appropriate to the jurisdiction applicable to our website. The security measures are designed to prevent unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

IP addresses

We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the website. This data is used to see where the website is being used in the world to ensure coverage, and for click stream analysis to help better understand website usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies

Our website uses cookies to distinguish you from other users of our website. We use cookies for three reasons:

  • to help us track usage patterns in order to improve and manage our sites;
  • to record preferences in order to personalise your visit; and
  • to provide you with a good experience.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We only use strictly necessary cookies on this website. These are temporary cookies that are required for the operation of our website. They include, for example, cookies that enable you to log on to secure areas of our website, use a shopping cart or make use of e-billing services.
You can find out more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookies Name Purpose
Strictly necessary cookie Session identifier A four-digit number to track orders through to the shopping basket

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our website. All cookies will expire after 30 days.

Access to your personal data

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. We will provide you with a readable copy of the personal data that we keep about you, within 40 days of your request. We allow you to challenge the data that we hold and you may, where appropriate, have the data erased, rectified, amended or completed. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Use made of the information

We use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or e-mail.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form).

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Steel Tube Direct or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Steel Tube Direct, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Linking

Our site may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Children

Steel Tube Direct is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Steel Tube Direct does not knowingly collect information from children under the age of 13 and Steel Tube Direct does not target its websites to children under 13.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

If you have any questions relating to our privacy policy please e-mail sales@steeltubedirect.co.uk